Never miss another customer call.
HeroCall answers your calls when you can't and puts every enquiry into a simple inbox — so you can see what's needed and take action when you're ready.
Sound familiar?
This is what dealing with customer calls usually looks like.
Customers call while you're on a job. You either stop what you're doing to answer, or risk missing the call entirely. And the worst part? Most of it goes unnoticed — missed calls, lost jobs, and no clear way to stay on top of it.
Missed work
Customers call while you're on a job. If you don't answer, the work goes elsewhere.
Interruptions
You either stop what you're doing to answer, or risk missing the call entirely.
Lost opportunities
Missed calls don't get followed up — and jobs are lost without you even realising.
No clear record
Details are scattered across calls, notes, and memory — nothing is properly captured.
HeroCall fixes this. Capture every call, see exactly what each customer needs, and get a clear next step — all in one simple inbox. Everything is visible, organised, and ready to follow up. Nothing gets missed.
How it works
See how it works
Three simple steps. HeroCall runs in the background while you're on the tools.
Step 01
Customer calls, HeroCall answers instantly
Forward your business calls to HeroCall when you're unavailable. HeroCall answers and handles any unanswered call, 24/7.
- Every call captured
- Clear job details
- Clear next steps
Incoming call
+44 7700 900123
Answered by HeroCall
Call summary
Boiler issue — no hot water
Customer: Sarah Johnson
Postcode: SW1 (London)
Preferred time: Thursday 10am–12pm
Next step: call back to confirm
Step 02
HeroCall captures every call and lines up what to do next
HeroCall captures the key details from every call and places them in a simple inbox — so you can see what's needed and decide what to do next.
Step 03
A call appears in your HeroCall inbox
Every call is captured and placed into your inbox with clear details — so you can review, call back, or create a job when it suits you.
- See every enquiry
- Every call logged
- Ready when you are
Inbox
- New
Sarah Johnson
Boiler — no hot water
- Review
Tom P.
Quote for rewire
- Review
M. Khan
Garden wall rebuild
What you get
Everything you need to never miss a job
Simple, reliable, and built for tradespeople.
Answers every call
Never miss another opportunity. HeroCall answers every call for you, even when you're busy or on site.
Captures job details
Know exactly what each caller needs. Clear summaries replace missed calls and unclear voicemails.
Everything in one inbox
See every call in one place. Every enquiry is captured and organised, ready when you are.
Clear next steps
Know what to do next instantly. Call back, create a job, or follow up — no guesswork.
See what you get
Every call is captured with clear details and next steps
Ready when you are.
Incoming call captured
+44 7700 900123
- What they need
- Boiler issue — no hot water
- Preferred time
- Thursday 10am–12pm
- Customer details
- Sarah Johnson — SW1 (London)
Next step
Call back, create a job, or follow up
No scribbled notes. No guessing. No missed follow-ups.
Instead of stopping work to answer calls or trying to remember who rang, everything is captured for you in one simple inbox.
- •Who called. Name and number, every time.
- •What they need. Clear summaries of the job or enquiry.
- •What to do next. Call back, create a job, or follow up — no guesswork.
What makes HeroCall so simple
Built for how trades actually work
Keep your existing phone number
No need to change the number your customers already know.
Simple call forwarding setup
HeroCall fits around your current setup — just call forwarding, nothing technical.
Nothing changes for customers
Customers just call as normal. No apps, no extra steps.
No software to learn
Everything runs through a simple inbox — no setup or training needed.
Built for how trades work
HeroCall runs in the background while you're on the tools, so nothing gets missed.
Free during the pilot
Try HeroCall free while we're in pilot
We're giving UK tradespeople free access while we shape HeroCall. No card required, no catch — just stop missing calls.
Free for UK tradespeople during the pilot
Capture every call, see exactly what each customer needs, and follow up when you're ready.
Get early accessNo card required · No setup hassle · Cancel anytime
Built by Hero Foundry (company number 17274332) — a UK company building tools for UK tradespeople.
Who it's for
Built for every UK trade
If you work with your hands and your phone rings while you're on the job, HeroCall is for you.
Testimonials
What tradespeople say
“I was missing three or four calls a day. Now I get a text with the customer's details while I'm still on the job — and I call them back when I'm free. Already won two new jobs this month.”
— Tom R., builder, Manchester
“When someone's boiler dies in January, they don't leave voicemails — they call the next plumber on Google. HeroCall makes sure that next plumber is me.”
— Sarah K., gas engineer, Birmingham
“Setup was ten minutes. I changed my call forwarding, gave it my postcode list, and forgot about it. Now every enquiry lands in my inbox with everything I need.”
— Dave M., plumber, Leeds
“I was sceptical about an AI answering my phone, but customers don't even notice. They just describe the job and I get the summary a second later.”
— Lisa H., electrician, Bristol
Join the HeroCall pilot
Be one of the first to try HeroCall for free
Stop missing calls — everything captured and ready when you are.
Get early accessFree during the pilot. No setup hassle. Cancel anytime.
FAQ
Frequently asked questions
Got questions? We've got answers.
- Do I need a new phone number?
- No. Keep the number your customers already know. Just forward your calls to HeroCall when you're unavailable.
- Is it hard to set up?
- Not at all. Simple call forwarding is all that's needed — no technical changes, no new equipment.
- What happens after a call is captured?
- Every call is captured with clear job details and a suggested next step, then placed into a simple inbox for you to review and act on.
- What happens if HeroCall gets something wrong?
- You can review every captured call in your inbox. If something is off, simply update the details or call the customer back when you're free.
- Can I see what was captured?
- Yes. Every call is logged in your inbox with a clear summary, the customer's details, and the next step — ready when you are.
- What trades does HeroCall work for?
- HeroCall is built for UK trades — plumbers, electricians, builders, roofers, gas engineers, and many more.
- Is it really free?
- Yes. During the pilot, HeroCall is free for UK tradespeople. No card required, no commitment, cancel anytime.
Try HeroCall risk-free
Stop missing calls. Start winning more jobs.
Capture every call and see exactly what customers need — without changing how you work.
Free during the pilot
Try HeroCall risk-free
Capture every call and see exactly what customers need — without changing how you work. No setup hassle, no contracts, cancel anytime.
Get early accessOr email us at hi@herocall.co.uk
Free during the pilot · No contracts · Cancel anytime